At KClinics, we strive to create an environment where every client, regardless of physical abilities, feels comfortable, safe, and confident. Understanding that every person has different needs, we take great care to make sure our services and facilities are available to everyone. Our goal is to provide high-quality care to each client and promote an inclusive atmosphere that meets the highest standards.

Easy Access to Our Facilities 

Our clinics are designed with the needs of clients with disabilities in mind:

• Step-Free Access: Clients using wheelchairs or other mobility aids may visit our clinics with ease thanks to ramps and accessible entrances.
• Wide Corridors: Clients in wheelchairs may easily move around the clinic because of the wide corridors.

Accessible Restrooms

We have taken care to provide specially designed restrooms for the comfort of clients with disabilities:

• Adapted Facilities: Our restrooms are equipped with grab rails and emergency call buttons, to guarantee comfort and safety.
• Professional Support from Staff: Our employees are always available to help customers with unique needs:
• Assistance with Entrance: Our staff is on hand to assist you with entering the clinic or navigating inside the clinic .
• Guidance to Treatment Rooms: To make sure you feel secure and supported, we offer easy access to all treatment rooms.
• Personalised Care: Every step of your visit will be as comfortable as possible since our team is trained to modify all services to fit your particular needs.

Expanded Waiting Areas

We have created our waiting areas to accommodate the needs of all clients:

Dedicated Spaces for Mobility-Impaired Clients: Our waiting areas include specially designated spots for individuals who use wheelchairs or mobility aids.

Comfort and Space: All waiting areas are equipped with comfortable seating and enough space, to guarantee that customers using mobility aids can move about easily.

Inclusive Services

We are aware that every customer has different needs, and we promise to provide:

• Adapted Treatments: We customize our processes and offerings to meet the needs of our customers who have sensory or physical disabilities.
• Special Consultations: We provide consultations before any procedures, to address your unique needs and guarantee your utmost comfort during your stay.

Advance Notice of Your Needs

To provide the best possible service, we encourage clients to inform us of their specific needs in advance. When making an online, phone, or email appointment, you can include this information. This aids us in making the preparations required to satisfy your needs.

Visual and Sensory Support

For clients with sensory needs or visual impairments, we provide:

• Clear Signage: Procedure menus, navigational signs, and informational boards are designed to be easily understood by all clients.
• Accessible Communication: Our staff is available to help by written justifications or other means that best meet your needs.

Additional Amenities

To make our clinics as accessible as possible to all of our customers, we are always making improvements:

• Parking for Clients with Disabilities: Parking spots are available as close to the entrance as possible.
• Comfortable Waiting Areas: We provide cozy and spacious waiting areas for clients using mobility aids.

Our Mission

In our opinion at KClinics everyone should have simple access to high-quality healthcare. We are committed to enhancing our offerings in order to give each customer an outstanding experience that makes them feel appreciated, respected and at ease.

If you have any questions or suggestions about accessibility, please don’t hesitate to contact us. We are always happy to make your visit as comfortable as possible.

Thank you for choosing KClinics!