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Level 4 Diploma in Salon Management
VTCT Skills Level 4 Diploma in Salon Management · Ofqual 600/1397/7 · VTCT code AM40237 · VTCT Skills
To prepare experienced hair, beauty and nail practitioners for employment as a salon manager or senior therapist, able to plan and manage products and services, analyse business data, set operational objectives, manage health, safety and security, quality of client care, sales, public relations, marketing and staff, and make recommendations to increase salon revenue.
- Theory
- Online, at your own pace
- Practice
- In your own workplace
- Course plan
- 10 online modules
- Guided learning
- 301 hours
Course plan
What the course includes
10 online modules on the KCLINICS Academy platform, studied at your own pace, then practice and assessment in your own workplace. The plan comes from our scheme of work for this qualification.
- Online lesson
- PDF learning material
- Video demonstrations
- Written homework
After the induction, each module has an online lesson, PDF learning material and written homework. Most modules also have video demonstrations and a quiz, and each unit ends with an online module test.
- Course induction and VTCT Skills registration
- Video demonstration: how to use the KCLINICS Academy website (online learning, tests, homework and portfolio)
- Choice of optional units
- Learning agreement and code of conduct
- Introduction to all units, learning outcomes and assessment requirements
Includes video demonstrations.
- Health and safety legislation and the manager's responsibilities
- Risk assessment: identifying hazards and controlling risks
- Infection control, PPE and safe working practices
- Accident, incident and emergency procedures
Includes an online lesson, PDF learning material, video demonstrations and written homework.
- Implementing health and safety practices in the salon
- Managing security of people, premises, stock and money
- Monitoring staff and recording health and safety checks
- Reviewing procedures and managing improvements
Includes an online lesson, PDF learning material, video demonstrations and written homework.
- Reviewing the overall client service experience
- Client feedback and quality assurance systems
- Implementing and monitoring procedures to improve client service
- Handling complaints and service recovery
- Consumer and data protection legislation
Includes an online lesson, PDF learning material, video demonstrations and written homework.
- History and development of the hair and beauty sector and salon management
- Business structures and management roles
- Analysing salon data for planning and setting operational objectives
- Workforce planning and staff rotas
- Stock control, equipment levels and budgets
Includes an online lesson, PDF learning material, video demonstrations and written homework.
- Managing the salon in a professional manner
- Planning the management of products and services
- Monitoring working practices and staff performance
- Recommendations to improve working practices and increase revenue
Includes an online lesson, PDF learning material, video demonstrations and written homework.
- Evaluating sales performance and sales data
- Sales targets, incentives and staff training
- Retail merchandising and promotions
- Recommendations to improve sales within the business
Includes an online lesson, PDF learning material, video demonstrations and written homework.
- Purpose of PR in the hair and beauty sector
- Planning and carrying out PR activities and events
- Press releases, social media and working with the media
- Managing a PR crisis
Includes an online lesson, PDF learning material, video demonstrations and written homework.
- Principles of marketing and the marketing mix
- Market research, target markets and competitor analysis
- Digital and social media marketing
- Planning, costing and evaluating a marketing campaign
Includes an online lesson, PDF learning material, video demonstrations and written homework.
- Employment legislation and contracts
- Recruitment, selection and induction of staff
- Staff training, appraisal and performance management
- Grievance and disciplinary procedures
Includes an online lesson, PDF learning material, video demonstrations and written homework.
Workplace Assessment
- Observations in the learner's own salon or clinic
- Completion of the portfolio of evidence and assignments
- Student evaluation
- Tutor evaluation
Dates and times agreed between the learner and the assessor
Observations take place in the learner's own workplace
Evidence uploaded to the portfolio on the KCLINICS Academy platform
Take the course plan with you
Every module, practical day and assessment for the Level 4 Diploma in Salon Management, as a PDF.
No practical days. You gather evidence in your own workplace, agreed with your employer and checked by your assessor.
- Equipment
- Computers/tablets, observation and assessment records.
- Safety
- Learners to wear PPE as required by industry code of practice. Learners to carry out risk assessments and implement safe and hygienic working practices. Gloves to be worn for all treatments with exposure to bodily fluids. As managers, learners are responsible for monitoring staff compliance with health, safety and security procedures and for keeping accident and incident records.
Units and assessment
How you are assessed
7 units
- UV40462Management of health, safety and security in the salon44 guided hours
- UV40464Quality management of client care in the hair and beauty sector50 guided hours
- UV40467Salon management50 guided hours
- UV40465Sales management in the hair and beauty sector47 guided hours
- UV40466Public relations (PR) in the hair and beauty sector42 guided hours
- UV30460Marketing in the hair and beauty sector32 guided hours
- UV30509Human resource management within the hair and beauty sector60 guided hours
While you learn
- Online quizzes and module tests
- Written homework
- Tutor feedback on the platform
Towards your certificate
- Assignments
- Practical observations/assessments
- Portfolio of evidence
No external examination. The qualification is awarded on your portfolio and observed assessments.
Entry and progression
Before you start
Learners must be 18 or over to enrol and hold a Level 3 qualification in a relevant discipline or have significant industry experience. Learners can be assessed in their own salon or clinic or in the KCLINICS Academy realistic working environment.
Level 4: Specialist practitioner level, the same level as the first year of a degree.
Before this course
This course
Level 4 Diploma in Salon Management
Leads to: Beauty therapist in salons, spas and clinics, or self-employed
Fees and dates
Paying for the course
Admissions confirms the fee for this course when you ask, and talks you through the ways to pay.
Practical dates
You can enrol at any time and start the online modules as soon as your place is confirmed.
Ask admissions about datesWays to pay
- Pay in full by card or bank transfer.
- Klarna or Clearpay at checkout, subject to their eligibility checks and approval.
- Monthly course finance through our finance partner, subject to status (18+, UK residents).
- Employer funding: we can invoice your employer.
Direct government funding for learners (Advanced Learner Loans, Mayor of London Adult Skills Fund) is not available through KCLINICS Academy at present and is not expected before 2028. Monthly course finance and self or employer funding are available now.
Apply
Apply for a place
Tell us a little about you and we will confirm your place and next steps. No payment is taken until your place is confirmed.
Prefer to talk first? Call admissions on 020 8050 0750.
Theory is online and self-paced, in 10 sessions. Practice and assessment take place in your own workplace, on dates agreed with your assessor. You have 12 months from enrolment to complete.
Learners must be 18 or over to enrol and hold a Level 3 qualification in a relevant discipline or have significant industry experience. Learners can be assessed in their own salon or clinic or in the KCLINICS Academy realistic working environment.
While you learn: online quizzes and module tests; written homework; tutor feedback on the platform. Towards your certificate: assignments; practical observations/assessments; portfolio of evidence.
VTCT Skills registration, the online platform, all units in our scheme of work and your certificate.
Yes. You can pay by card, or choose Klarna or Clearpay at checkout, subject to their approval.
Beauty therapist in salons, spas and clinics, or self-employed.
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